Shipping policy

Shipping Policy

Thank you for choosing our products! We are pleased to offer you convenient shipping options to have our products delivered to your home. Please read our shipping policy carefully to understand how we handle shipping.

Processing time:

We strive to process and ship orders as quickly as possible. Our processing time is typically 3-5 business days, excluding weekends and holidays. During busy periods, processing times may be slightly extended, but we will keep you informed of any delays.

Shipping methods:

We offer different shipping methods to meet your needs. The available shipping options will be presented to you during the checkout process. Please select the method that suits your preference and timeframe.

Shipping:

Shipping costs are calculated based on the chosen shipping method and destination. Total shipping costs will be displayed during the checkout process before you finalize your order.

Tracking information:

For your convenience, we provide tracking information for all orders. Once your order has shipped, you will receive an email with tracking information. Please note that it may take several hours for the tracking information to update after you receive the email.

Delivery time:

Delivery time depends on the chosen shipping method and your location. Please note that unforeseen circumstances such as weather conditions or logistical challenges may affect delivery times. We recommend checking the estimated delivery time during the checkout process.

International Shipping:

We are pleased to offer international shipping to many destinations. However, please note that international orders may be subject to customs duties, taxes or fees. These costs are borne by the recipient and are not included in the total amount of the order.

Undelivered Packages:

In the event that a package is returned to us due to incorrect or incomplete address information provided by the customer, we will contact you to arrange reshipment. Additional shipping charges may apply.

Damaged or Lost Items:

Although we take great care in packaging your orders, accidents can sometimes happen during transport. If you receive damaged items, please contact us within 7 days of receiving your order. For lost packages, please notify us if you have not received your order within the estimated delivery time.

Contact us:

If you have any questions about our shipping policies or require further assistance, please do not hesitate to contact our customer service team via the contact form.